YourTrustCompare.Digital

Contact Us: Compare & Connect

Have a question or need assistance with our comparison services? We're here to help! Reach out to YourTrustCompare.Digital through any of the methods below.

Get In Touch With Our Team

Whether you have a specific query about a comparison, need technical support, or just want to provide feedback, our dedicated team is ready to listen. We value your input and are committed to providing prompt and helpful responses.

Our Location

YourTrustCompare.Digital

5303 Victoria Station St

Beattyland, Northern Territory, 3118

Australia

Call Us

For immediate assistance or to speak with one of our comparison specialists, please call us during business hours.

Phone: +61 2 1824 1009

Our lines are open Monday to Friday, 9:00 AM - 5:00 PM AEST.

Email Us

For general inquiries, feedback, or non-urgent matters, feel free to send us an email. We aim to respond within 1-2 business days.

Email: [email protected]

Please include as much detail as possible to help us assist you efficiently.

Send Us a Message

Use the form below to send us a direct message. We look forward to hearing from you and will get back to you as soon as possible.

×

Privacy Policy

Effective Date: 2024-07-20

1. Introduction

YourTrustCompare.Digital ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your data when you use our comparison services, website, and related offerings (collectively, the "Services"). We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect personal information from you in various ways, including when you register for an account, use our comparison tools, subscribe to newsletters, or contact us. This information may include:

Contact Information: Name, email address, phone number, postal address.
Demographic Information: Age, gender, postcode.
Service-Specific Information: Details required for comparisons (e.g., energy usage, insurance history, financial preferences) which may include sensitive information if relevant to the comparison (e.g., health details for certain insurance products).
Technical Data: IP address, browser type, operating system, website usage data, referring URLs, and interaction with our Services.
Cookies and Tracking Technologies: Information collected via cookies, web beacons, and similar technologies to enhance user experience and analyse website performance.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our comparison services, including generating personalised comparison results.
To communicate with you about our Services, promotions, and updates.
To respond to your inquiries and provide customer support.
To analyse and understand how our Services are used, and to improve their functionality and user experience.
To comply with legal obligations and enforce our terms and conditions.
For marketing and promotional activities, where you have consented to receive such communications.

4. Disclosure of Your Information

We may disclose your personal information to:

Third-Party Providers: Our partners, service providers, and vendors who assist us in delivering our Services (e.g., data analytics, hosting, marketing).
Comparison Partners: When you choose to proceed with a specific product or service from a comparison result, we may share your relevant information with that provider to facilitate your application or inquiry.
Legal and Regulatory Bodies: Where required by law, court order, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We ensure that all third parties we share data with are bound by confidentiality obligations and process your data in accordance with this policy and applicable privacy laws.

5. Data Security

We implement robust technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure server environments. However, no internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
Opt-out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and deliver personalised content. By using our Services, you consent to our use of cookies in accordance with this Privacy Policy. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

YourTrustCompare.Digital
5303 Victoria Station St, Beattyland, Northern Territory, 3118, Australia
Email: [email protected]
Phone: +61 2 1824 1009

For more information on privacy, you can visit the website of the Office of the Australian Information Commissioner (OAIC).

×

Terms of Service

Effective Date: 2024-07-20

1. Acceptance of Terms

Welcome to YourTrustCompare.Digital. These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Our Services

YourTrustCompare.Digital provides a platform for comparing various products and services offered by third-party providers. We aim to help you make informed decisions by presenting information and comparisons. We do not provide financial, legal, or professional advice. The information on our site is for general informational purposes only and should not be relied upon as a substitute for professional advice.

3. User Responsibilities

You must be at least 18 years old to use our Services.
You agree to provide accurate, current, and complete information when using our comparison tools or submitting inquiries.
You are responsible for maintaining the confidentiality of any account information you may have.
You agree not to use our Services for any unlawful or prohibited purpose.
You agree not to misuse the Services by introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.

4. Third-Party Products and Services

Our Services include information and links to third-party products and services. We do not endorse or guarantee the products or services of these third parties. Your interactions with any third-party providers are solely between you and that provider, and we are not responsible for any losses or damages incurred as a result of such interactions.

While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or reliability of all information provided by third parties. Product terms, conditions, and pricing are subject to change by the respective providers without notice.

5. Intellectual Property

All content on YourTrustCompare.Digital, including text, graphics, logos, images, and software, is the property of YourTrustCompare.Digital or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

6. Disclaimers and Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. YOURTRUSTCOMPARE.DIGITAL DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOURTRUSTCOMPARE.DIGITAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

7. Indemnification

You agree to indemnify, defend, and hold harmless YourTrustCompare.Digital, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the Northern Territory, Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the Northern Territory, Australia, for the resolution of any disputes.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of the Services after such modifications constitutes your acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

YourTrustCompare.Digital
5303 Victoria Station St, Beattyland, Northern Territory, 3118, Australia
Email: [email protected]
Phone: +61 2 1824 1009

×

Disclaimer

Effective Date: 2024-07-20

1. General Information Only

The information provided on YourTrustCompare.Digital is for general informational purposes only. While we strive to ensure the information is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. It is your responsibility to verify the accuracy and completeness of any information before making any decisions based on it.

2. Not Financial, Legal, or Professional Advice

YourTrustCompare.Digital is a comparison service and does not provide financial, legal, or any other professional advice. The content on this website is not intended to be a substitute for professional advice tailored to your specific circumstances. You should seek independent professional advice before making any decisions related to financial products, insurance, energy plans, or any other services compared on this site.

3. Third-Party Products and Services

We compare products and services from various third-party providers. We do not endorse or recommend any specific product, service, or provider. The inclusion of any links or information about third-party products does not imply a recommendation or endorsement by YourTrustCompare.Digital.

The terms, conditions, and pricing of products and services displayed on our site are subject to change by the respective third-party providers without notice. We recommend that you always review the full terms and conditions of any product or service directly with the provider before making a purchase or commitment.

Your interactions with third-party providers, including any purchases or agreements made, are solely between you and that provider. YourTrustCompare.Digital is not responsible for any issues, disputes, damages, or losses arising from your dealings with third-party providers.

4. Accuracy of Comparisons

While we endeavour to provide accurate and comprehensive comparisons, the results generated by our comparison tools are based on the information you provide and the data available to us from third-party providers. Factors such as real-time pricing, eligibility criteria, and special offers may vary and impact the final outcome. We cannot guarantee that all available products or services are included in our comparisons or that the results will be perfectly suited to your needs.

5. Limitation of Liability

To the maximum extent permitted by law, YourTrustCompare.Digital will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, YourTrustCompare.Digital takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

6. External Links

Our website may contain links to other websites which are not under the control of YourTrustCompare.Digital. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.